What methods of payment do you accept?
You can pay securely using your credit card or debit card; we use a secure payment gateway called SagePay that will briefly take your payment to their SSL certified servers and process payment. The rest is up to us!
How do I insert a digital thermometer into a vivarium?
Please check out this handy PDF guide for installing a digital thermometer for your vivarium:
Can I purchase a full Vivarium here?
No, the products on this website are purely for replacing any parts for customers who have already purchased a Vivexotic product. For more information on any of the Vivexotic products and to purchase the original products, please visit the Vivexotic website by Hagen:
Where do I place the Ventilation Clips?
Make sure you correctly place your Plastic Tracking – it is vital in order to secure the glass in place. The top and bottom tracking differ in height, with the Top tracking having the greater height. This will always be placed on the top part of the vivarium.